- Items may be returned within 14 days of delivery.
- Bags must be tried on indoors and must not show any signs on wear.
- If you have chosen the wrong size/color or do not like the item (item is not faulty) please contact us to arrange a return. You are responsible for all shipping charges incurred on returned/exchanged merchandise.
- Orders must be returned with a tracking or reference number and your order number written clearly on the outside of the parcel.
- We will process your exchange or refund once we have received the item(s) at our international returns facility.
*Please contact us BEFORE you return any goods. DO NOT return parcels to the address on the package as this is our shipping agent and they will NOT return packages to us.
Got any other questions that we haven’t covered here?
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Email us at:firstname.lastname@example.org
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